Tech onboarding probation period.

Onboarding Period

During your onboarding period, newly approved technicians will be limited to confirming up to 5 shifts at one time. Don’t worry, you can still request as many shifts as you’d like, you just temporarily won’t be able to confirm a sixth shift.

 

Once you've completed your first 2 shifts and received ratings of 4.0 or higher, you’ll be able to request and confirm as many shifts as you’d like. We’ll send you email updates so you always know exactly where you stand. 

Good standing

After you’ve completed your first two shifts and received ratings of 4.0 or higher, you’ll be in “Good Standing.” You’ll be able to use Roo to its fullest, requesting and confirming as many shifts as you’d like as long as they’re at least 8 hours apart. 

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