Managing Shift Requests: Open, Expired and Missing Shift Requests Explained

Reviewing Shift Requests & Confirming a Shift

You can view all open shift requests in your Dashboard at any time or from your Manage Shifts > Requested tab by clicking the green number to the right of “Requests” on any shift card.

 

Dashboard Process

Under the “Schedule” tab, you’ll see all pending Shift Requests for any open shifts. Click the “Review” button to see all pending shift Requests.

This opens a sidebar where you can review Vet or Tech profiles by clicking on their name. Select the Relief Veterinarian or Technician you want to support your hospital, then click Confirm to make it official!

Manage Shifts Page Process

Head to the “Requested” tab on your Manage Shifts page, then click the green number at the bottom of any shift card to the right of “Requests.”

This opens a sidebar where you can review Vet or Tech profiles by clicking on their name. Select the Relief Veterinarian or Technician you want to support your hospital, then click Confirm to make it official!

 

🔍 Missing a Shift Request?

If a shift request disappears, it could be because:

  • The Vet or Tech was confirmed at another hospital for the same date.
  • The Vet or Tech canceled their request.
  • The shift request expired (read on!)

 

⏳ Expired Shift Requests

To be respectful to our Vets and Techs, shift requests expire after 72 hours if there’s no response from your hospital.

Still want to confirm a Vet or Tech after their request expired? No problem!

Just reach out to our Customer Support Heroes, and we’ll check with the Vet or Tech to see if they’re still available and interested. If they are, we’ll ask them to request the shift again or just Confirm it automatically.

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