Hospitals

• Cancelling a Shift Due to Extreme Weather
• Creating shifts using the Bulk Shift Upload tool
• Hospital Shift Changes: How to change the time, date, location or details of an upcoming shift?
• How can I increase my chances of finding coverage?
• How can my hospital contact a Vet or Tech that’s scheduled for an upcoming shift?
• How do I cancel a shift at my hospital?

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• Do we need to post a minimum number of shifts?
• How do I use the Roo hospital app?
• What services does Roo provide for animal hospitals?
• Why We Built Roo

• Does Roo provide liability insurance?
• How are Roo's relief vets and techs screened? What are their qualifications?
• How to manage Roo Vet & Tech relationships
• What if a vet or tech isn't a good fit for my hospital?
• What is my hospital staff responsible for when a Roo relief worker visits?
• What should I do if we have issues before/during/after a shift?

• How are Payroll Taxes handled?
• How are refunds and payment adjustments handled?
• How does billing work?
• How does Roo determine shift pricing?
• How payments work on Roo: Updating Bank Info or Card on File

• Find your next superstar with Relief-to-Hire™

• How do I access invoices for my enterprise group?
• Manage Users: Adding and Removing Groups or Locations to Members
• What are the different Enterprise user roles available on Roo?
• Manage multiple hospital locations
• What Enterprise services does Roo offer for large practice groups with multiple hospitals?
• Manage Users: How to add a new Hospital Admin or User to your account.

• How are Roo's veterinary externs selected?
• How does the Roo Uni Externship program work?
• How long do externships last?
• What benefits do externs commonly receive?
• What can Vet Students do at my hospital?
• What does it cost to host an extern through Roo? Are Roo Uni Externships paid?

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