For the best chance of getting your shift covered, we recommend posting it 60 to 90 days in advance. This gives Relief Vets and Techs plenty of time to plan ahead and increases your chances of finding the perfect fit!
How quickly can a shift be filled?
🚀 Need coverage sooner? No problem!
If you’re in a pinch, Roo has powerful tools to help you find relief support fast.
💰 Boosted Shifts
Add a financial incentive to make your shift even more appealing to Relief Vets and Techs by increasing the shift’s pay by your chosen amount. We’ve found Boosting a shift increases your chances of finding coverage by 23% or more!
These shifts stand out in the Roo app with a different color and receive priority alerts, making them super visible to relief professionals near you.
How to boost a shift:
There are 3 ways to boost a shift:
- You can Boost shifts right away when you post them if you know you’ll need coverage urgently using the Edit Shift Price slider.
- From your Roo Dashboard, click the 3 dots icon next to any shift and select the option to Boost Shift.
- Go to the Manage Shifts tab > Unfilled Shifts and click the button labeled “BOOST” or the 3 dots icon on any shift card.
🚨 Roo SOS
Need coverage ASAP? We can send an urgent alert to all available Vets and Techs in your area with financial incentives to fill your shift quickly! If posted early in the day, we might even get your shift covered same-day!
To start this process, reach out to our Customer Support Heroes!
Minimum SOS Boost Rates
- Vets: $250 minimum boost
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Techs: $75 minimum boost
📢 Important: If a Vet or Tech cancels a confirmed shift at your hospital, we’ll do everything we can to find you replacement coverage —including covering any extra Boosted Shift costs needed.
We know finding last-minute coverage can be stressful, but we’re here to help! Reach out to our Customer Support Heroes via 💬 chat, phone at 📲 833-ROO-VETS (766-8387), or this link and we’ll do everything we can to help.
💜 Our goal? Be an amazing partner and support your hospital’s needs — no matter the timeline!